Jetstar

Infant car seats

We are more than happy for you to bring an infant car seat for your child to travel in, so long as it meets with regulatory requirements. We have Customer Service Officers and Passenger Service Managers who are responsible for inspecting the seats and approving them. You will need to advise Jetstar that you are bringing an infant car seat at the time of booking as there is a limited number of anchor straps available on each flight.

You can bring an approved infant car seat on board in addition to your carry-on luggage allowance. If your car seat is not approved it needs to be checked in with your other luggage, but does not attract extra baggage charges.

Different car seats attach in different ways so we have separate procedures for each type.

Australian-designed car seats

If your infant car seat is Australian designed you need to book by calling the Jetstar Telephone Reservation Team, on 131 538. The seats require a top attachment and there are only limited numbers available on each flight. They also need to be located on a window seat and not in an emergency exit row.

To be approved by Jetstar the car seat needs to:

• Have an Australian Standard Sticker AS1754 attached
• Fit on an airline seat
• Allow the seat in front to recline
• Be in good condition, showing no signs of damage

If the child weighs more than 18kg they cannot fly in an Australian designed car seat. You need to book them a normal fare

US-designed car seats

If you have a car seat designed in the US it needs to:

• Comply with the US Standard FMVSS213
• Have a FAA (Federal Aviation Association) sticker that reads, ‘Certified for motor vehicles and aircraft.’
• Be in good condition, showing no signs of damage
• Be positioned on a window seat, not in an emergency exit row

Other car seats

If your infant car seat was designed in a country other than Australia or US, its suitability will be assessed on the design and condition. It is required to:

• Have a well defined shell that is connected securely to any under-structure
• Have a single release harness that secures your child’s lap belt, and torso and shoulder traps. It cannot be unreasonably easy for your child to undo
• Have straps that are at least 2.5cm wide
• Have strap adjusters that need upward lift to release
• Be in good condition, showing no signs of damage
• Be quick and easy to secure or remove your child
• Be located on a window seat, not in an emergency exit row
• Conform to NZ Standard 5411 (for New Zealand designed seats)
• Conform to European Standard ECE4L (For European seats)

Rear facing seats

Generally we don’t give our approval to rear-facing car seats. They usually inhibit the seat in front from reclining. We can approve your rear-facing car seat if a family member or friend sits in the seat in front and is happy for their seat to remain upright for the flight. If your rear-facing seat is Australian designed the top restraint points are usually too far for the straps to reach.

Booster seats

It isn’t safe for infants and small children to sit on booster seats or cushions during takeoff and landing. The rapid shifts in speed can cause these items to slip out from under them and make the seatbelts ineffective.

HOT TIP: Have a baby carrier ready to use in the terminal during transit or if you need to check-in your stroller.

For more questions about bringing your car seat on board Jetstar, click here:

Jetstar Contact Details

For questions related to travelling with an Aussie Kidz Travel Mate travel stroller, you can contact us here:

Go Go Babyz Help Desk